Baystate Franklin Medical Center – Greenfield Family Medicine

Location: 48 Sanderson Street, Greenfield, MA
Project Type: Healthcare / Operational Renovation
Timeline: October 2023 – February 2024
Size: 36,000 square feet

Project Overview:

Raymond R. Houle Construction partnered with Baystate Franklin Medical Center to renovate the entire 36,000-square-foot second floor of their Greenfield Family Medicine facility. The challenge: the medical practice needed to remain fully operational throughout the renovation, as any closure would have resulted in substantial revenue loss.

To meet this need, we strategically divided the project into 10 separate phases, each carefully sequenced to allow continuous occupancy and workflow. The work included cosmetic upgrades across the floor as well as the installation of new HVAC, plumbing, and electrical systems — all performed under a compressed timeline.

Unique Challenges & Strategic Solutions:

  • Occupied Renovation: The practice remained open throughout construction. We collaborated closely with hospital staff to create a phasing plan that accommodated patient care and minimized disruption.

  • Critical Egress Zones: The work required updates in hallways, stairwells, and public egress areas, necessitating special precautions and logistical planning.

  • Non-Stop Scheduling: To stay on track, our crews worked nights and weekends, ensuring that patient care remained uninterrupted and that each phase was completed on time.

  • Code Enforcement: The building authority required each phase to be treated as its own individual project, so that space could be re-occupied immediately upon its completion. This meant ongoing coordination, inspections, and documentation throughout.

  • Scope Expansion: Despite an aggressive schedule, our team absorbed substantial additional work during the project — without compromising the deadline.

Value Delivered:

  • Uninterrupted Operations: Patient care never paused — each transition was seamless, thanks to smart phasing and scheduling.

  • High-Stakes Execution: We managed all mechanical, electrical, and plumbing upgrades while maintaining safety and compliance in an active healthcare environment.

  • Deadline Met: Despite the added scope and complexity, the project was delivered on time, with zero operational shutdowns.

Result:
Through close collaboration, strategic planning, and an all-hands-on-deck commitment, Raymond R. Houle Construction delivered a fully updated and fully functional facility on time and on budget. The Greenfield Family Medicine renovation stands as a testament to our expertise in occupied healthcare construction — and our unwavering commitment to getting the job done right, no matter the challenge.